Because Bawabaa Digital Solutions sells downloadable software and online learning content, physical returns are not possible.
Digital products cannot be returned once:
- Download access has been granted
- The product has been accessed
- Membership content has been viewed
Exceptions
Returns may be considered only if:
- The purchased product is not delivered
- The downloaded file is permanently defective and cannot be corrected
- The service cannot be provided as described
In such cases, customers must contact support within 7 days of purchase.
Important Notice
By completing a purchase, the customer acknowledges that the product is a digital good and waives the right to return the product after delivery and access activation.
Support Email: support@bawabaa.com