Terms and Conditions (Terms of Service & User Agreement)

These Terms and Conditions constitute the Terms of Service and User Agreement governing access to and use of Bawabaa.com.

By accessing the website, creating an account, or purchasing any product or service from Bawabaa Digital Solutions, you agree to be legally bound by this agreement.
If you do not agree with any part of these terms, you must not use this website or purchase any products or services.

1. Services

Bawabaa Digital Solutions provides digital software products, WordPress plugins, website development services, and educational content related to web development and programming.

All products and services are delivered electronically through the customer’s user account on the website.
No physical goods are shipped.

2. User Accounts

To access certain features, users may be required to create an account.

You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your login credentials
• Be responsible for all activity under your account

We are not liable for unauthorized access caused by sharing or failure to protect account credentials.

3. Payments

All payments are processed through secure payment gateway providers.

By completing a purchase, you confirm that:

• You are authorized to use the selected payment method
• The billing information provided is accurate

All prices are listed on the website or provided in a written quotation.
Full payment is required before delivery unless otherwise agreed in writing.

4. Digital Delivery

Digital products are delivered immediately after successful payment confirmation.

Customers can access purchased products from:
My Account → Orders / Downloads

Service projects are delivered within the agreed timeframe depending on project scope.

5. Subscriptions

Some services may include recurring subscription plans.

By purchasing a subscription:

• You authorize recurring billing according to the selected billing cycle
• Access remains active for the paid period
• Subscriptions automatically renew unless cancelled

Customers may cancel subscriptions from their account dashboard.
Cancellation stops future billing but does not refund the current billing period.

6. Refunds and Cancellations

Refund eligibility is governed by our Refund Policy and Cancellation Policy.

Because digital products are accessible immediately after purchase, refunds are generally not available after access or download has been granted, except in cases of:

• Duplicate payments
• Unauthorized transactions
• Verified technical failure that cannot be resolved

7. Intellectual Property

All website content, software, plugins, and educational materials are the intellectual property of Bawabaa Digital Solutions.

Purchasing a product grants a license to use, not ownership or resale rights.

You may not:

• Redistribute
• Resell
• Share download links
• Upload products to public repositories

Violation may result in account suspension and legal action.

8. Client Responsibilities (For Services)

Clients agree to:

• Provide required materials (text, images, branding)
• Cooperate during development
• Review and approve deliverables in a timely manner

Delays caused by missing materials may affect delivery timelines.

9. Limitation of Liability

Bawabaa Digital Solutions is not responsible for:

• Third-party hosting downtime
• Server configuration issues
• Plugin or platform updates outside our control
• Customer modifications after delivery
• Loss of data not caused by our systems

Our total liability shall not exceed the amount paid for the specific service or product.

10. Acceptable Use

You agree not to use the website or its products for:

• Illegal activities
• Security exploitation
• Copyright infringement
• Distribution of malicious code

We reserve the right to suspend accounts violating these rules.

11. Modifications

We may update these Terms and Conditions at any time.
Continued use of the website after updates indicates acceptance of the revised terms.

12. Governing Law

These terms are governed by the laws of the Arab Republic of Egypt.

13. Contact Information

Bawabaa Digital Solutions
Email: support@bawabaa.com
Website: https://bawabaa.com

For legal or billing concerns, please contact us through the email above.